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joi, 19 iunie 2014

What function of nonverbal communication is in action in the situation below?

On voting day, Jennifer looked over the names of the ballot. She would be helping to decide who the next student body president would be. Among those on the list, Sheila Anderson's name stood out. Jennifer remembered that Sheila alone had looked her in the eye when she asked the tough questions. Moreover, she dressed and spoke with confidence. What had Sheila successfully accomplished?

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