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joi, 5 iunie 2014

Group communication



Which area of individual competence best guards against groupthink?

critical thinking
effective listening
understanding
all of the above
What is the correct ratio of task to maintenance roles?

1:1
1:2
2:1
3:1
Which of the following are characteristics of productive conflict?
using I-language
offering personal criticism
focusing on issues
critically evaluating ideas
Which area of individual competence is lacking in the following scenario?
A group member is concerned that her ideas will not be accepted by other group members, so she avoids contributing unless asked to.

critical thinking
effective listening
assertion
understanding
Which area of individual competence is most important for accurately perceiving group members?

fulfilling productive roles
critical thinking
effective listening
assertion
Which area of individual competence is lacking in the following scenario?
A group leader is speaking to his group about the need to increase productivity. In order to avoid offending the group members, he is being vague and indirect. His comments are met with confused looks.

understanding
productive conflict
assertion
all of the above

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