THINK BEFORE YOU SPEAK
What is the first thing that comes to your mind before opening your mouth?
1. USE JUDGEMENT. Do my words need filtering?
2. INTENTION. Am I saying something to hurt the other person?
3. CHOICE. Is this something that I need to say?
4. COMPASSION. Can I understand how the other person feels?
5. EMPATHY. Can I see the other person's point of view?
6. DID I LISTEN PROPERLY? Did I give the other person the chance to explain or apologise?
7. WILL THIS EMBARASS THE PERSON? Is there a better way/ time/ place to say it?
8. ARE MY WORDS RESPECTFUL? How would I feel if someone said this to me?
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Author: Mihaela Bozanchi. 2008-2020
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